Online ordering with alcohol age verification

If you are licensed and you deliver with your own people, Delitero verifies age twice: once at checkout and once at the door, where it actually matters. Alcohol is excluded from the 5% entirely, so adding a wine list does not raise what you pay.

The check at the door is the one that counts

An age checkbox at checkout is easy. The handoff is where a licence is actually at risk, and it is the part most ordering software leaves to a driver's memory. In Delitero the driver cannot mark an alcohol delivery as delivered until the check is recorded.

The app asks for four things and nothing more:

• The document type. Driver's licence, state ID, passport, or US military ID.
• The date of birth printed on it. Checked in full against today, so 21 means 21 and not "looks about right".
• Three confirmations. The ID is not expired, the person on it is the person here, and they are not intoxicated.
• A signature, where the state requires one. Where it does not, there is no signature step to skip.

What is stored, and what is deliberately not

Only the year of birth. The full date is checked on the device and then discarded. There is no field in the product for an ID photograph and no camera step to take one, which means there is no store of customers' identity documents to lose. What is kept is the fact of the check, who did it, and when: the record a regulator asks for after the fact, held for three years.

Five refusals, and none of them is an error

A driver who cannot hand the alcohol over picks a reason rather than typing one: underage, no ID, the ID does not match, intoxicated, or nobody of age present. Recording it is the right outcome, not a failure state, so the product treats it that way. The order completes as delivered without the alcohol, the alcohol lines refund automatically, and the driver is handed a return leg listing what to bring back. The refusal is what the record shows, which is the point.

Why this is rare

Age verification on delivery by the business's own driver is a specific case that most platforms have decided not to serve. Square's own documentation states plainly that Square Online "does not have a legally compliant age verification feature" and that verifying age is the seller's responsibility, including for in-house delivery. Toast's guest terms state that Toast "is not the seller or supplier of any Age-Restricted Item" and acts solely as a platform provider. Clover's native flow is a checkbox, a typed minimum age and a manual confirmation, with no date of birth captured and nothing stored.

Those are reasonable positions for their models. They are also the reason a licensed business delivering its own alcohol usually ends up doing this on paper.

Alcohol is outside the 5%

Delitero's fee is calculated on the order excluding alcohol lines, their tax, and any container deposit on them. That is deliberate, and not generosity: taking a percentage of an alcohol sale is the most common reason a regulator starts treating a software vendor as part of the sale, and staying out of it is worth more than the fee.

Where it is available

Alcohol is enabled state by state, and switching it on takes two things: your state supporting it, and your attestation that you hold the licence. Some states do not permit a business to deliver alcohol using its own employees at all; Delaware is one, and there the answer is pickup. Publish an alcohol item without both conditions met and the platform refuses with a reason, rather than quietly listing it. Where Delitero works has the current list.

What stays yours

All of the licence's duties. Verifying age where the law requires it, refusing where the law requires refusal, keeping the records your state demands, and every condition on your licence. Using these screens does not move any of that to us, and the terms say so as an allocation of responsibility rather than an indemnity, because several states will not enforce an indemnity against a licensee's liquor liability and we would rather write something that holds up.

Common questions

Does Delitero need a liquor licence?

No, and it does not have one. The licensee is the business. Delitero is software: it is not a seller, shipper, or deliverer of alcohol, and the handoff never leaves the licensee and their own employee.

Is a photo of the ID stored?

No. There is no ID-image field anywhere in the product and no camera step. The driver checks the printed date of birth against today so the 21-plus test is exact, and only the year of birth is transmitted or kept.

What happens if the driver refuses the handoff?

The driver records one of five reasons. The order completes as delivered without the alcohol, the alcohol lines are refunded automatically, and the driver gets a return leg with a list of what to bring back.

Does alcohol cost more in fees?

It costs less. Alcohol lines are excluded from the 5% entirely, along with their tax and any container deposit, so adding a wine list does not raise what you pay Delitero.

Can I deliver alcohol anywhere Delitero operates?

No. Alcohol is enabled per state, and some states do not permit a business to deliver alcohol with its own employees at all. Where that is the case the ordering page will not let you publish an alcohol item.

Competitor statements above are quoted from those companies' own published documentation and terms. Delitero is not affiliated with any of them. Details of the flow are in the alcohol guide.