Online ordering for cafes and coffee shops

Cafe online ordering is order-ahead pickup with small tickets, and small tickets are exactly where monthly subscriptions hurt: a $99 platform fee is 33 lattes before you have paid rent. Delitero has no monthly fee. 5% per order, only when you sell. No subscription, no setup fee, no contract. Nothing else.

Order ahead, skip the line

• Customers order for pickup and can schedule a 15-minute window inside your hours, so the 8:45 regulars can order at 8:30 from the train.
• Your prep time is respected: orders cannot land sooner than you can make them.
• Drinks are modifier work, and Delitero's modifiers carry per-option prices and selection limits: size, milk, extra shot +$1, syrups, the whole board. The total always comes from the server-side quote, so the cart price is the charged price.
• A notes field per item catches the "extra hot, light foam" crowd.

On your site, in your brand

Most cafes already have a site their designer built. Delitero embeds into it with one script tag, so ordering lives on your own domain rather than a platform's. No site? The hosted ordering page stands alone, one link for your window sticker and profiles. Receipts go out by email with your logo and a footer note you control.

The slow afternoon, honestly priced

• 5% of a $7 order is 35 cents. A cafe doing $2,000 a month online pays Delitero $100 that month; a snowed-out month costs almost nothing.
• One honest caveat that applies to every card platform: on very small tickets, Stripe's fixed $0.30 per transaction is the bigger cost. Card processing is Stripe's standard rate (2.9% + $0.30, varies by card), paid to Stripe, not us.
• Payments settle directly into your own Stripe account through Stripe Connect. Delitero never holds your money.

The counter stays in control

• Orders arrive on the kitchen display app behind the bar. Accept with a prep time and the customer's status page shows when to walk over.
• The pastry case emptied? 86 an item in one click. Rush too deep? Pause ordering for 15 or 30 minutes; it resumes automatically.
• If an order goes unaccepted, Delitero repushes after 60 seconds, texts you after 2 minutes, and calls after 4.

What Delitero does not do

No customer accounts and no loyalty program: regulars enter their details each time, and there is no digital punch card. No email or SMS marketing. No POS integration, so online orders do not appear inside your register system. Delivery exists only with your own drivers, which most cafes will not use. US only.